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MVP Revolutionises Service in B2B – PERI Opens up New Markets with 3D Configurator [Success Story]

MVP Revolutionises Service in B2B
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Buildings have been getting taller and taller in the 20th and 21st century: since 2008, the Burj Kalifa in Dubai has been the world’s tallest building at 828 metres; between 1931 and 1974, the Empire State Building in New York led the field at 381 metres.

Without innovative scaffolding, none of these buildings would exist – and archaeologists believe that even the impressive 18,000-year-old Lascaux cave paintings in Southern France were created with the help of scaffolding.

For more than 50 years, the family-owned company PERI has stood for exactly this: innovation in the field of formwork and scaffolding technology. PERI products are used for large-scale construction projects all over the world. The company is headquartered in Ulm, has about 70 international subsidiaries and almost 10,000 employees. In spring 2019, the company approached dotSource with a challenge that did not address the wholesale and large project business, but rather aimed at construction companies with up to 20 employees because the global market in this segment is huge as well. In our new success story, you can find out which digital solution PERI and dotSource have used to open up this new business field.

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Digitising Sales and Service in B2B: BHS Corrugated Shapes Customer Relations via Digital Experience Platform [Success Story]

BHS Success Story
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In the early modern period, ironworks were built all over Europe. Historians consider them to be harbingers of the industrialisation. Such an ironworks was opened in Weiherhammer in the Upper Palatinate region in 1717. Today, it has grown into a globally operating company that is the global market leader in its industry: BHS Corrugated.

BHS Corrugated Maschinen- und Anlagenbau GmbH is headquartered in Weiherhammer, has 2,500 employees and is represented in more than 20 countries worldwide. The Bavarian company specialises in manufacturing complex machines and corrugating rolls that can be used to produce cardboard boxes – and in times of booming e-commerce worldwide, it is impossible to imagine people’s everyday lives without cardboard boxes.

Corrugated board can also be used to make many more innovative items. Speaking of innovations, BHS Corrugated, the tradition-steeped company that emerged from the early modern ironworks, is well-known for promoting innovation and shaping industry standards: for years, it has been cooperating with researchers, universities and colleges and has successfully tackled digital change together with digital agencies. The success story we are presenting you today gives you a good idea of how this has been achieved.

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Crisis Management: Do’s & Don’ts for Good Publicity [5 Reading Tips]

Crisis Management Do's & Don'ts
Source: Financial Times

Effectively dealing with the pandemic and mitigating the adverse effects of the economic shutdown is quite a challenge for leading companies: they have to cope with high financial losses while providing support for others.

The last few months have shown how leading companies successfully and sometimes less successfully face up to their social responsibility, how partners, customers and users of the social web can react to it and which do’s and don’ts of crisis management can be derived from it.

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Tasty Content – Fissler Ensures »Made in Germany« Quality All Around [Success Story]

Tasty Content Fissler Success Story
Download the Fissler Success Story for free now!

One does not have to participate in »Das perfekte Dinner« (The Perfect Dinner) to appreciate the value of good cookware. Amateur chefs all over the world know how annoying low-quality pots, pans and knives can be. Especially if they are treated a little harsher when cooking, they quickly get blunt blades or deep scratches, which start to rust after the third rinse.

This is why households that regularly cook fresh meals like to invest in high-quality products that not only survive a three-course meal but are also a reliable companion for everyday spaghetti dishes, paella pans, sauerbraten or the annual Christmas feast.

The cookware manufacturer Fissler offers just such a premium range of pans, pressure cookers, knives and other kitchen utensils and contributes to people all over the world enjoying cooking with its outstanding »Made in Germany« quality.

Find out in our new »User-Centric Content Commerce Plattform for Successful and Long-Lasting Customer Relationships« success story how Fissler has managed to meet its quality standards on a digital level.

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New Work and Corona: A Virus Accelerates the Change of the Working World [5 Reading Tips]

New Work, coronavirus, change
Source: dotSource

At the beginning of March, a friend of mine who works in a Parisian design office posted on social media: »Salut, mes chers, je passe au télétravail!« She was asked to leave her open-plan office due to the coronavirus. Télétravail is the French word for something for which we do not have a proper German word in German: we call it home office whereas real native speakers would rather describe it as »working from home« or »remote work«.

The word component »tele« is not even French but ancient Greek. It means far away. The French thus work discretely from far away these days. At least conceptually, they do not let themselves be nailed to any place in times of curfews (sorry, I mean contact bans) when they are not working from their office.

No matter whether they are working from far away, from home or via mobile devices: while the world is standing still to flatten an infection curve, the global working world is in fact changing rapidly. But what was the so-called New Work all about before the coronavirus? Why can such impulses lead to great benefits, in particular for many companies that now believe they are sliding into a crisis?

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Deepfakes – AI Simulates Real People [5 Reading Tips]

Deepfakes simulate real people
Source: Pexels

For years, artificial intelligence has been increasingly influencing our everyday life, but also the economy, politics and science – as chatbots in customer service, GPS assistants or characters in video games.

AI can be used in many different ways and offers us new innovative solutions to problems in the most diverse areas. However, deepfakes show that AI also offers potential for controversy.

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Hexagon – From MVP to International B2B Online Shop [Case Study]

Hexagon Case Study
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The ability to operate internationally and scale globally is a high priority for many business models in B2B. However, meeting these requirements online often poses a major challenge: each country has different expectations with regard to the structure, design and functions of an online shop and communication takes place in different languages and time zones.

The minimum viable product (MVP) approach can therefore be worthwhile, particularly for complex products: first of all, mandatory core functions are identified to cover the basic requirements of the customer. However, an MVP is always only the first step, the basis for a well thought-out further development of the solution. The functional scope is then gradually expanded – and customer feedback can be incorporated directly.

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Payments in 2020 – ECC Study Confirms Online and Offline Trends [5 Reading Tips]

Payment Study ECC E-Commerce
Photo by Clay Banks on Unsplash

The piggy bank of children in Denmark looks weird: it is black, not pink. It is made out of plastics and metals, not porcelain. It is rectangular, not round and no coins disappear in the slot. Instead, the charger docks – if the charging process is not wireless anyway. This is because the average Danish child already receives his or her pocket money directly on the smartphone these days. 13-year olds like August from Copenhagen simply hold their phone close to payment terminals when they want to pay for a bag of liquorice at unmanned checkouts in the supermarket.

What is already common practice in future-oriented Denmark also slowly gets going in Germany: mobile payment via smartphone – that small supercomputer we all carry around in our pockets. Cash is increasingly becoming a case for the history books. Credit and debit cards are also used less frequently. But how do payment methods actually change?

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Magento 1 Soon To Be a Thing of the Commerce Past – 5 Tips for a Successful Shop Migration

Magento Update, Tips, Shop Migration
Source: Pexels edited by dotSource

The word migration usually does not arouse much enthusiasm, mainly because of the great effort behind it. However, this does not change anything about the fact that it is necessary. It is also true that the shop migration should be seen as an investment in the future – despite (or even more so because of) its often gigantic extent – since the migration is an excellent opportunity to modernise the existing commerce solution, which had reached its limits, in a competitive and future-proof way.

And if a provider removes a solution from its portfolio, you have no choice anyway but to deal with the topic and make the best of it – just like everyone whose shop has been based on Magento 1 so far. Because it will soon be a thing of the commerce past. Once and for all. From June 2020, Magento will no longer offer support for Magento Commerce 1, Magento Open Source 1 as well as older Magento Commerce 2 versions. So, dear shop operators with old Magento versions: migration is no longer optional, but obligatory.

For those who want to continue using Magento, we have summarised all the important information and tips for a successful shop migration in this article. Obviously, switching the provider is also an option worth evaluating, but this is a topic for another article 😉

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Online Shopping in the Alpine Republic – Where Do the Swiss Go Shopping? [5 Reading Tips]

online shopping, switzerland, reading tips
Source: pixabay

E-commerce just keeps growing – not only in Germany: even in our neighbouring countries, the shopping mania via desktop and smartphones only knows one direction – upwards.

A good reason to take a closer look at a neighbour who is particularly interesting for German retailers.

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