Returns are a vexed subject – from several perspectives. They do not increase customer satisfaction, they do not boost online retailers’ sales and they certainly do not improve the carbon footprint of companies. With the PIM system of our partner Akeneo, you can tackle these three aspects – with little effort, but big impact!
Who says that data is only the new oil in e-commerce and that excellent service only makes a crucial difference in digital business? In other areas of life and business, users can benefit from modern and powerful CRM software as well, for example when managing members in large sports clubs. Digital networking also makes a difference when it comes to
• contacting club members
• improving collaboration between voluntary and full-time employees
• making processes easier and more efficient
The world is upside down because of something that can only be seen under the microscope. In the working world, however, COVID-19 accelerates changes that started long before the pandemic – and that cannot be undone once the global dangers of this virus are gone.
As terrible an occasion as it is, as innovative are the reasons why millions of people worldwide are now even able to work together productively in many, by no means all, industries while physically isolating themselves from each other.
This is only possible because digital structures turn remote business into real business. Based on
- selected use cases,
- real insights,
- concrete tips and
- short portraits of the most important providers and tools,
the brand new »Remote Business: Best Practices for Remote Work, Online Events and Online Training« white paper shows how strong teams in the fields of business, events and education can achieve great things. It examines both technical areas and ideational aspects of new work because if digital collaboration is to succeed, the right mindset is just as important as the right tools.
It is nothing new that social networks are constantly trying to outdo each other with new trends and features. The business network LinkedIn is also increasingly relying on updates to win over users.
The newcomer platform Polywork takes a completely new approach to networking in a professional context. Unlike LinkedIn and XING, the network breaks away from stringent career paths and gives users the opportunity to exchange views on different project areas – in other words: poly + work.
Products from DIY stores pose two challenges to mail order companies: customers usually need comprehensive advice – or the products are simply too bulky for conventional shipping.
It is not without reason that many DIY stores still point to in-store pickup on their online platforms. However, this is not the case with the start-up ManoMano, which was founded in 2013 and uses precisely this service gap of long-established DIY chains to become a digital pioneer in the DIY industry.
Today is the day we celebrate digital freedom. The brand new Handelskraft Trend Book 2021 »Digital Freedom« is now available for free download – exclusively for retailers, manufacturers and publishers. Do you want to know what it is all about and how you can benefit from it? This article tells you everything you need to know.
The first step is usually the hardest. This admittedly rather blunt truism also applies to the digital business environment. When looking for a new digital sales channel, what is the first important step for a company whose sales activities were previously focused mainly on face-to-face events such as congresses and trade fairs? Where do you start if neither the path nor the goal are clearly defined?
The answer is as simple as it is obvious: you look for an experienced coach (to stick to the sports metaphor) and get professional guidance. Deutsche MTM-Gesellschaft Industrie- und Wirtschaftsberatung mbH has done just that and developed the right training, i.e. e-business strategy, together with dotSource.
Customer demands on retailers are constantly evolving. Regardless of whether customers are looking for something new or want to buy a tried and tested product: it always has to be available as quickly and as effortlessly as possible.
When customers then enter a store or visit an online shop, they primarily expect a comprehensive selection of goods and individual services. They want to know where products come from, what materials they are made of and what the shipping terms are. If the shop can also impress them with personalised product recommendations, discounts and free samples, the purchase will be remembered positively.
With PIM for Retail, the long-standing dotSource partner Stibo Systems helps retailers such as »Marks & Spencer« and »Rituals« to meet the high expectations of their customers with clear data management.
Let us admit it: at first glance, there are more exciting topics than »Production and sale of components, appliances and systems for the ventilation and air conditioning of rooms, including fire and smoke protection technology« – even in the business customer segment.
As you might have guessed, however, it is definitely worth taking a second look. Read on to find out more about the potential for successful e-business in this industry in general and at TROX with its complex B2B products in particular. These are the projects covered in today’s article:
Marketers and influencers are constantly trying to attract the attention of users with fancy content. One thing has always been certain: content has to be short and snappy, i.e. snackable. This makes it all the more surprising that TikTok announced two weeks ago that the maximum duration of videos will be extended from one to three minutes.