Sweet Sixteen: dotSource Celebrates 16 Years of Digital Success Right from the Start

Sweet Sixteen dotSource Celebrates 16 Years
Source: Unsplash/Tyler Delgado, edited by dotSource

Super sweet sixteen. Finally! Rounding up from now on ? Besides the 14th birthday, which officially marks the start of the teenage years, the 16th birthday is one that most adolescents probably eagerly look forward to as well. You can do more. You are allowed to do more. But you also have to do more. The dotSource teenager is no exception! Congratulations and welcome to the in-between.

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(7 vote(s), average: 5.00 out of 5)
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Salesforce Service Cloud and Marketing Cloud in the Tourism Industry: Making Individual Dream Holidays Come True with Berge & Meer [Success Story]

Berge & Meer Salesforce Service Marketing Cloud Success Story
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Long beaches, plunging waterfalls, high mountains, exotic weekly markets – those plagued by wanderlust are looking for their dream holiday. The direct tour operator Berge & Meer has been making customers’ dream holidays come true for more than 40 years. The company from the Westerwald region offers high-quality round trips, adventure tours, combination trips and cruises all over the world.

In order to stand out from the competition with such offers, a targeted customer approach is required. Berge & Meer approached Salesforce with the request to expand and optimise its digital customer relationships. Salesforce then turned to dotSource to jointly implement Salesforce Service Cloud as the company’s new customer relationship management system and Salesforce Marketing Cloud for marketing automation.

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(6 vote(s), average: 5.00 out of 5)
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Sustainable Business Is Digital Business: How to Make Your Website Climate Neutral [5 Reading Tips]

Sustainable Business Reading Tips
Source: Pexels/Teona Swift

Products made from sustainable materials, fair supply chains and environmentally friendly shipping processes are crucial factors for customers when making purchasing decisions. What started as a selling point is now firmly anchored in the corporate philosophy of many companies and is increasingly being taken for granted.

Even small changes in everyday business can save resources and reduce emissions. From waste separation and climate-neutral shipping to investing in climate protection projects – there are many different measures.

Since it is mainly our daily data transfer that consumes vast amounts of electricity, offsetting the CO2 emissions of one’s own corporate website is an essential step in the right direction.

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(7 vote(s), average: 5.00 out of 5)
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High Return Rates = Bad Grades – For Your Product Data Quality and Environmental Protection: Doing It Better with Akeneo PIM [5 Reading Tips]

Return Rates Product Data Quality Akeneo PIM
Source: Unsplash/Charles Deluvio, edited by dotSource

Returns are a vexed subject – from several perspectives. They do not increase customer satisfaction, they do not boost online retailers’ sales and they certainly do not improve the carbon footprint of companies. With the PIM system of our partner Akeneo, you can tackle these three aspects – with little effort, but big impact!

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(6 vote(s), average: 5.00 out of 5)
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USV Jena e. V. Not Only Innovative in Terms of Sports: How the Sports Club Efficiently Connects Employees and Members with Salesforce Sales Cloud [Success Story]

USV Jena Success Story
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Who says that data is only the new oil in e-commerce and that excellent service only makes a crucial difference in digital business? In other areas of life and business, users can benefit from modern and powerful CRM software as well, for example when managing members in large sports clubs. Digital networking also makes a difference when it comes to

• contacting club members
• improving collaboration between voluntary and full-time employees
• making processes easier and more efficient

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(6 vote(s), average: 5.00 out of 5)
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Remote Business: Best Practices for Remote Work, Online Events and Online Training [New White Paper]

Remote Business Best Practices White Paper
Download the »Remote Business« white paper for free now!

The world is upside down because of something that can only be seen under the microscope. In the working world, however, COVID-19 accelerates changes that started long before the pandemic – and that cannot be undone once the global dangers of this virus are gone.

As terrible an occasion as it is, as innovative are the reasons why millions of people worldwide are now even able to work together productively in many, by no means all, industries while physically isolating themselves from each other.

This is only possible because digital structures turn remote business into real business. Based on

  • selected use cases,
  • real insights,
  • concrete tips and
  • short portraits of the most important providers and tools,

the brand new »Remote Business: Best Practices for Remote Work, Online Events and Online Training« white paper shows how strong teams in the fields of business, events and education can achieve great things. It examines both technical areas and ideational aspects of new work because if digital collaboration is to succeed, the right mindset is just as important as the right tools.

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(7 vote(s), average: 5.00 out of 5)
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Polywork: What the Newcomer Network Has to Offer for Users and Companies [5 Reading Tips]

Polywork Business Network Reading Tips
Source: Unsplash/Surface

It is nothing new that social networks are constantly trying to outdo each other with new trends and features. The business network LinkedIn is also increasingly relying on updates to win over users.

The newcomer platform Polywork takes a completely new approach to networking in a professional context. Unlike LinkedIn and XING, the network breaks away from stringent career paths and gives users the opportunity to exchange views on different project areas – in other words: poly + work.

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(10 vote(s), average: 5.00 out of 5)
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DIY Industry: Why DIY Stores Should Expand Their Digital Sales Channels [5 Reading Tips]

DIY Industry Digital Sales Reading Tips
Source: Pexels/Tiger Lily

Products from DIY stores pose two challenges to mail order companies: customers usually need comprehensive advice – or the products are simply too bulky for conventional shipping.

It is not without reason that many DIY stores still point to in-store pickup on their online platforms. However, this is not the case with the start-up ManoMano, which was founded in 2013 and uses precisely this service gap of long-established DIY chains to become a digital pioneer in the DIY industry.

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(10 vote(s), average: 5.00 out of 5)
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Handelskraft Trend Book 2021 – The Manifesto for Digital Freedom Out Now!

Handelskraft Trend Book 2021 Manifesto for Digital Freedom
Download the Handelskraft Trend Book 2021 »Digital Freedom« for free now!

Today is the day we celebrate digital freedom. The brand new Handelskraft Trend Book 2021 »Digital Freedom« is now available for free download – exclusively for retailers, manufacturers and publishers. Do you want to know what it is all about and how you can benefit from it? This article tells you everything you need to know.

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(9 vote(s), average: 5.00 out of 5)
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