Jena

The editors of the Handelskraft blog from the city of light Jena. In dotSource’s offices, we investigate every which moves the e-commerce branch for our readers. The location Jena is perfectly suited to this: the branch continues to grow in the East-Thuringian state and there is even talk of an e-commerce campus. The Ernst-Abbe technical university offers an e-commerce degree and Intershop have their HQ in the Jentower. Thanks to over 20,000 students, Jena is not only an innovative business location, but a young, vital town.

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Online MVP #HK20STR – We Made It! [Recap]

Online MVP HK20STR Recap

Online? No problem. MVP? No problem. Last week, we proved with the debut of the Handelskraft Conference 2020 Online Edition that we are able to pull this off under enormous time pressure and extreme conditions. Up to the day of the conference, we experienced 16 exciting days between »Oh my God«, corona master plan and »dotSource goes home office«. Within a very short time, everything that had been prepared intensively for more than a year was rethought, rebuilt and turned into a day that we will not forget so quickly for various reasons.

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Together Is Better – A Story of dotSource’s 300th!!! Employee

together, dotSource, 300 employees
dotSource celebrates its 300th employee!

New decade, leap year, the benchmark for several forecasts: 2020 is something quite special – even for us although the new 20s have barely started. We just started into the new year, celebrated the agency birthday and now it is already March again. The month of Handelskraft. Incredible. Not only the conference anniversary in Stuttgart makes March 2020 so special for us, but also this combination of numbers: 2020 – 300 – 30. You may remember 😉 The time has officially come. We have achieved our first goal: 300 employees in 2020. Whoop Whoop!

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Journey to Jupiter: dotSource Rings in the New Twenties with a Big Party and Even Bigger Goals [Video]

Journey to Jupiter, dotSource birthday party
dotSource celebrates 14 years of success in digital business

Work hard, party hard(er). Those who achieve great things deserve great parties. This is what happened on the 17th of January. Together with many guests, former, current & new employees, friends, families, industry colleagues, partners and representatives from society, economy and politics, we toasted to 14 years of dotSource – great speeches, conversations, presents and a legendary party night included.

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Personalisation Above the Clouds: De Gruyter Takes Customer Experience to a New Level with Salesforce Multi-Cloud

Personalisation, De Gruyter, Salesforce Multi-Cloud
The De Gruyter and dotSource project teams at the release party on the dotSource rooftop terrace in Jena

It is no longer possible without personalisation! Many companies have understood by now that they have to offer their customers more than just a simple webshop with standard product images and clumsy descriptions which only makes reading easier for the search engine, but not for the customer.

If orders are made more difficult because forms have not been set up correctly or if there is no way to contact the company in case of queries, it is unlikely that the customer will come back.

So what has to be done to offer an all-round successful user experience? Personalisation must not only be a buzzword but must be lived. It is the foundation for the successful design of digital customer relationships. Today, we show you how this theory became business practice for our client De Gruyter.

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International, Familial, Successful – dotSource Wins the i-work Business Award 2019 [On Our Own Behalf]

International, Familial, Successful i-work Business Award 2019
Cecilia-Maria Lang and Christian Grötsch at Villa Rosenthal, Jena

There are many awards. Every single one of them has its justification and you are always as pleased as Punch if you are amongst the lucky winners. Of course it is brilliant when you are »Agency of the Year« or when your clients win top awards in digital business. This motivates and strengthens visions and missions, makes you incredibly proud and makes you want more. Time to step up your game and then try to win awards which focus on soft skills such as the sense of togetherness and the faces behind the scenes. For example the »i-work Business Award«. Therefore, we are all the more pleased that we were able to take home this honourable award yesterday. Thanks to JenaWirtschaft and the Friedrich Schiller University Jena.

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Digital business compass: Handelskraft 2019 »Digital DNA« now available for download!

Source: dotSource
Twelve years ago Handelskraft saw the light of the virtual world as a blog. Since then we have been reporting day by day on topics and trends of the digital revolution. And six years ago we published our first trend book: Handelskraft 2013 »Trends, strategies and potential in everywhere commerce«.

Old but gold, because going through it, you realise how long so many trends actually last. In 2019, and more than ever before, it’s all about theory becoming a real-life success and how to turn trends into innovations.

To do this, companies need to write their own digital code, because »Digital DNA« is what they need to survive in a highly competitive online business. It’s their evolutionary
advantage in the digital age and our title for this year’s trend book: Handelskraft 2019.

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From mobile commerce to science – What’ll PWAs conquer next?

Smartphone Skateboarder
Source: pixabay 

Anyone who wants to digitize today doesn’t need an app anymore. There’s long been a smarter solution to meet today’s user requirements: Progressive Web Apps. By combining the features of a mobile-optimised website with the usability of an app, they significantly enhance the user experience, not just from an end-user perspective, but also from a business perspective. Today we’ll show you the advantages of this new technology based on different use cases from the digital business, and also on a very special example from the successful cooperation of dotSource with science.

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Digital platforms — Integration is everything [Part 5]

Source: Pexels

The success of a digital platform is mostly dependent on how well it plays with other systems. But how can a platform develop solutions independently? In the fourth part of our »Digital Platforms« series, we explained to you what systems SAP C/4HANA consists of. At the end of the series, we’ll show you how individual solutions create a digital platform. Keyword: Integration.

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Digital Platforms – What can SAP C/4HANA do?  [Part 4]

Source: Pexels

Behind every professional swimmer there is a team of experts who contribute to the athlete’s success in the sport. There’s a manager, trainer,  physiotherapist, and training partner.

Digital platforms also consist of different experts alias systems that cover the most diverse disciplines in e-commerce. These include marketing, sales, and services.

In the third part of our Digital Platforms, we explained what is special about the SAP HANA database. This time we’ll introduce you to their individual systems in detail.

Pretty cloudy on the horizon

As shown in the figure below, SAP C/4HANA includes the SAP Marketing Cloud, the SAP Commerce Cloud, the SAP Service Cloud, the SAP Customer Data Cloud, and the SAP Sales Cloud. Thanks to the acquisition of Hybris, Gigya and CallidusCloud solutions are also part of the platform.

Quelle: dotSource GmbH Source: dotSource GmbH

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Digital platforms — In the fast lane with SAP HANA [Part 3]

Source: Pexels
Source: Pexels

As in swimming, there are also a number of internationally successful competitors in the cloud industry. SAP is one of the newcomers here. But what makes the cloud platform from SAP so special? To what extent does SAP differ, especially through »HANA«, from the other cloud providers? After all, SAP HANA is the basis of all cloud products from SAP and THE unique selling proposition among cloud providers.

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