It was a few years ago when the author of this text fell flat on her face. She got her bicycle tyres caught in tram tracks and ended up on the ground. Despite wearing a helmet, she lost an incisor, her face was covered with abrasions and one kneecap and one foot were broken. Ouch.

Initially, this meant using a wheelchair, then crutches – and continuing to study at a time, in a city and at a university where accessibility and digital learning were still unheard of. Fortunately, it also meant not being permanently handicapped and dependent on accessibility. What is it like today? Why is accessibility much more than just step-free access to a public building? What needs to be considered in e-business and what does a European directive have to do with it? Many questions, important questions. We will take a closer look at them – in five easy-to-understand sections followed by five reading tips.