Interesting: From 2016 Volvo sells online accross the board

Volvo Shop
Selling/buying cars online is unusual in more than one way: not only are they an expensive item, but the purchase is also highly emotive. Not really something for online, especially when it comes to new cars? Wrong.

Car manufacturers have been testing what is possible digitally for a long time, for example Mercedes with their“Mercedes Me” portal. Volvo is now taking the most decisive approach and have announced the sale of their entire model palette online from next year onwards.

The test run was the sale of the “First Edition” of the SUV XC90, which was available for purchase exclusively on the internet. The 2000 available vehicles were sold out within 47 hours, 6 percent even via mobile.

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Magento 2: Do I Have to Start Thinking about It Already?

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Grafik: Robert Couse-Baker
Graphic: Robert Couse-Baker

We may still be waiting for Magento 2’s release – the developers are talking about a release in Q4 2015 – but shop operators should slowly start thinking about the change over…shouldn’t they? We found out quite a bit about the new version at the Meet Magento in Leipzig.

The focus was mainly on topics like performance and scalability which gave us a taste for more. BTW, it is not just current Magento users who can look forward to the 2nd version, shop operators with other shop systems should also know the advantages of Magento.

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Target groups in B2B – it’s all in the customer address [Infographic]

Grafik:Tomás Fano
Graphic:Tomás Fano

While B2C operators already have years of experience with different target groups, and know how to address these, B2B companies need to catch up. Even in B2B, decision makers are just customers who can be easily subdivided into target groups – including their preferences for shop design.

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Gartner survey reveals: Hybris is one of the best digital commerce platforms

Grafik:Maria Elena
Graphic:Maria Elena

In a survey by consulting company Gartner with the title “Critical Capabilities for Digital Commerce” the three shop systems: Hybris from SAP, Intershop and Demandware do especially well. Hybris even managed to get first place in all three rated categories. Its capabilities as a multi-channel B2C-, Global B2C- and B2B platform were examined.

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Facebook or YouTube? – You can’t even be sure here anymore!

Grafik:Mike Mozart
Graphic:Mike Mozart

In Social media marketing, you often ask yourself which social network works best for what content. When it comes to video, marketers could rely on YouTube for years: a networked specialised in video, which generates lots of views and lots of clicks if all goes well. But these rosy days could be over soon…couldn’t they?

Because as we all know, you can share videos on Facebook. Everyone who scrolls through their Facebook feed from the comfort of the couch knows it: videos are played automatically, which means that you do what one or another to the end thanks to this auto-play function. What other tricks is Zuckerberg using to grasp the video throne, and does anyone have the slightest chance against Youtube?

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The Mobile Revolution is at the door – finally!

mobile
Photo: Karlis Dambrans

There has been a lot of discussion and writing over the past few years on the topic, but it is now just starting to really take off: the internet is becoming mobile. Going online with a smartphone has nothing to do with a lack of better possibilities any more. We are currently at the point where the mobile user experience is changing from a bother to an actual experience.

As soon as mobile really starts to be fun, it accelerates development in this direction further. Up to now, it was more the foundation for it that was developed, in order to facilitate comfortable use and adjusted mobile content.

Now things are really taking off. In light of the impressive growth rates in mobile payment in Germany, this cannot be denied.

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PIM data management in cross-channel is a must!

Graphic: justgrimes
Graphic: justgrimes

The recently published survey by ECC Colgone shows just how well customer react to an efficient cross-channel strategy. But how you do implement it? One helpful example is product information management – PIM. These systems save data centrally and spread it on various channels if needed. But PIM systems can do a lot more.

The lord of the data

Product information is an elementary part of an online shop. A PIM system gives you collective access to all data from all devices which could be relevant for the customer: marketing texts, technical details, or product images. Depending on the channel, the desired data can be pulled and shown to the customer. So for instance, information on whether or not a product is available in a brick-and-mortar store is only promoted on mobile end devices.

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Social media – social status.

Teens are mobile

We just published some thoughts in the difference in internet and TV use with adults from different socio-economic backgrounds, but what about the teens? About ¾ of teens these days (yes, I do feel old) have a smart phone and 91% of these go online with their mobile. We already noted that mobile internet access increases in the lower income bracket, and the situation is similar for teenagers. Nearly all African American youth – those statically most likely to belong to a low income household – access the internet via mobile vs. 91% and 90% of Hispanic and white teens respectively.

91% of Teens Use the Internet on a Mobile DeviceGraphic: pewinternet.org

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Amazon takes off: Patent registration for drone delivery sytem published

Everyone knows that Amazon have been testing a new kind of delivery via drone for a long time, so that they have delivery to customers as quickly as possible. But the patent for Amazon’s drone delivery system has new been published.

The patent gives the first detailed view into this risky venture. Amazon Prime Air customers are supposed to be able to communicate their whereabouts via an app. The drones are supposed to be able to land and take-off with the help of various sensors, e.g. radar, sonar, infrared, as well as a camera.

The drones communicate with each other

The “Unmanned Aerial Vehicles” (UAV) also collect data on the weather and environment. This information is not just used for a UVA’s calculations, but is also passed on to other drones in the area. This system seems to be more complex than anyone has envisioned up to now. There are supposed to be stations with the infrastructure, which supply the drones with electricity so that they can fly to distant locations. I

Kommunikationsnetzwerk von Amazon Prime Air
Amazon Prime Air communication network
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Class matters

TV
Photo: Luca Rossato

We’re happy talking about age, and gender commerce constantly rears its ugly head, but class – class is a dirty word. People are looking at the social and economic impacts of e-commerce, but not of the impact of consumers’ socio-economic situation in the first world – I’m not talking about the digital gap – and their interactions with e-commerce.

Predictably, the internet is gaining popularity as an information source in Germany, especially with young people, but 70% of those questioned in a long-term study by TNS Infratest watch TV daily.

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