Memo 2021: Everything Is Possible, Service Is a Must! How Top Players Integrate Service into Their Marketplace Strategy [5 Reading Tips]

New year, new luck. Well, or a new strategy. New? No, the service-first approach is nothing new. However, not everyone has understood or implemented it yet. As a study conducted by ecom consulting and gominga shows, interaction with customers usually does not take place on marketplaces. This is disastrous in the age of the attention … Continue reading "Memo 2021: Everything Is Possible, Service Is a Must! How Top Players Integrate Service into Their Marketplace Strategy [5 Reading Tips]"

Tech Talk, Low Code & Agricultural E-Commerce: Tech-telmechtel with Salesforce B2B Commerce Cloud [Interview]

»When I grow up, I want to be a storyteller«. Who, if not Sven, tells the coolest stories and manages to explain even the most abstract topics and the most challenging projects in such a way that everyone not only understands them, but also absolutely loves them? And guess what: today, he’s our interview guest. … Continue reading "Tech Talk, Low Code & Agricultural E-Commerce: Tech-telmechtel with Salesforce B2B Commerce Cloud [Interview]"

Happy Happy and Big Up to Our Team: dotSource Celebrates Its 15th Birthday!

The beginning of January is not just the beginning of a new year. For us, this also means – *drumroll* – the kick-off for the first parties of the year: Handelskraft anniversary, trend book release AND dotSource birthday. Normally. But although there can’t be any parties as we know them (yet), we’re celebrating 15 years … Continue reading "Happy Happy and Big Up to Our Team: dotSource Celebrates Its 15th Birthday!"

Service and Shopping from One Source in B2B – KWS SAAT on Course for Innovation with Multi-Cloud Salesforce DXP [Success Story]

Hardly any other industry in Germany has made as much digital progress in recent years as the agricultural industry. This does not only include GPS-controlled sowing and harvesting machines as well as satellites that measure fields; logistics and procurement in the agricultural industry are also already at a highly, partly fully digitised level in many … Continue reading "Service and Shopping from One Source in B2B – KWS SAAT on Course for Innovation with Multi-Cloud Salesforce DXP [Success Story]"

Tech Talk: All Good Things Come in Threes. Tech-telmechtel with Business Monitoring [Interview]

hagebau, *bofrost, Bader, heine, Otto – Martin knows them all. Not only does he know the companies, but also their pain points. Together with his team, he has been taking care of successful e-commerce projects, mainly based on SAP Commerce, for almost 15 (!) years. Now he and Erik, our cloud services team lead, have … Continue reading "Tech Talk: All Good Things Come in Threes. Tech-telmechtel with Business Monitoring [Interview]"

Tech Talk While Working from Home: Tech-telmechtel with CRM [Interview]

It is a dull late autumn afternoon in November. People working from home have already switched on their desk lamps. Today’s Tech-telmechtel interview guest is Christoph, digital consultant at dotSource. Together with his colleagues, he supports clients in the selection, implementation, use and further development of CRM solutions.

Flexible Solutions for Complex Processes: PRECITOOL Creates Optimal User Experiences Thanks to B2B Multi-Client Platform [Success Story]

Quality is made up of three elements: the sum of all characteristics, the quality of all characteristics and the sum of all individual values. With the wide range of opportunities offered by the digital age, the quality standards expected by users are increasing as well. Without a doubt, there is more to the quality of … Continue reading "Flexible Solutions for Complex Processes: PRECITOOL Creates Optimal User Experiences Thanks to B2B Multi-Client Platform [Success Story]"

If You’re Going to Do It, Do It Right! Sonderpreis Baumarkt Starts into a Successful Digital Future with a New PIM Solution and Modern System Architecture [Success Story]

Germany is the country of DIY stores. Nowhere else in the world are there so many stores for gardening, building and DIY supplies per capita as in the land of the alleged poets and thinkers. The industry’s e-commerce is flourishing as well. With more than 270 branches in Germany, FISHBULL Franz Fischer Qualitätswerkzeuge GmbH from … Continue reading "If You’re Going to Do It, Do It Right! Sonderpreis Baumarkt Starts into a Successful Digital Future with a New PIM Solution and Modern System Architecture [Success Story]"