Social Commerce

Social commerce is the sale of your own products through communication with the customer. This can occur via social networks like Facebook or Pinterest, and through a review or comments system. The focus is on interaction and opening up new sales channels. Through the constructive criticism traders receive, they can improve their own shop, adjust their business model, or develop better customer service. Social commerce is therefore not just a means to an end, but brings the customer closer and improves internal processes through feedback.

Social Commerce Trends for 2019 – Content, Content, Content!

11. January 201910. January 2019by Franziska Kunz 0

Being successful without maintaining a social media presence? Unlikely! Companies benefit from the enormous reach and a »personal« relationship with their customers. And networks? They’re making billions thanks to the social media presence of other companies.

Now it’s also the case with customer relationships that they’ll evolve with years to come and become even more intimate. Platforms want this anyway: They’re integrating more and more features so that companies can build relationships with their customers and grow social media marketing budgets year over year.

In 2019 social commerce will increase e-commerce sales, and also affect omnichannel retail. Which social commerce trends shouldn’t be missed in 2019? We’ll tell you.

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(4 vote(s), average: 5.00 out of 5)

Why micro influencers are important [5 reading tips]

5. November 20185. November 2018by Sara Herrera 0

influencer, social media, instagram — Source: pexels.com

Influencer marketing is no longer a hype, but an integral part of a communication strategy for many companies. The reason is simple: Influencers are revered as idols and thus influence their followers. A business’ goal is clear: With influencers, they want to increase their own brand perception and reach new target groups — just think of the campaigns from established companies like Adidas with Kendall Jenner.

But beyond such top influencers, micro-influencers also represent an alternative as an advertising medium. Such a person does not have to have a million followers to be influential, as micro-influencer marketing proves. Using first use cases, we’ll take a close look at this new phenomenon.

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(6 vote(s), average: 5.00 out of 5)

E-Commerce (General) Reading Tips of the Week Social Commerce

Social and video commerce as a business model [5 reading tips]

22. October 201815. November 2018by Sara Herrera 0

social media, videos, onlineshopping — Source: Adobe Stock

Social networks are everywhere and social media has long been part of everyday life. Online users are constantly in the thick of the action, averaging 7.6 social media accounts, and liking, sharing, posting, consuming, and chatting for just under two hours a day. This digital reality opens up a lot of opportunities for companies to address potential new customers and repeat customers. For about 80 per cent of companies, social media plays a crucial role in marketing.

Retails and manufacturers don’t just want to build their brand, they also want to find new employees, attract new customers and generate more sales. However, the competition is getting increasingly stronger. That’s why creative and target group-specific content is required and formats with a high level of engagement are being brought into focus: Formats such as videos.

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(7 vote(s), average: 5.00 out of 5)

E-Commerce (General) Reading Tips of the Week Social Commerce

Social commerce: Imitation is the sincerest form of flattery

4. October 2018by Franziska Kunz 1

drei Mädels mit Smartphone — Source: Unsplash

The past few months have brought new developments from Facebook and others. Younger platforms and other large companies have been trying to gain their share of the marketplace as well. Even though these products from these companies are new, they take into account what went well for others, and what’s flopped.

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(6 vote(s), average: 5.00 out of 5)

Best Practice Content commerce Design and Usability E-Commerce (General) Facts Fashion International Mobile Commerce SEO and SEM Shipping Trade Social Commerce Social Web

20 years of Google: Social media? Never again.

31. August 2018by Nico Saborowski 0

Surfer unter Riesenwelle — Source: pixabay

Instagram, Facebook and Twitter are probably the best-known social networks in the Western Hemisphere. Despite a data scandal, Facebook still has 2.34 billion active users. Social media is, therefore, a phenomenon that affects the current state of affairs on the Internet.

That’s what also Google thought way back in the year 2010: With Google+ and Google Wave, the company tried to gain momentum in the social media area. In hindsight… These were failures. The fourth article in the Handelskraft series »20 years of Google« is taking a look at a dark time in their history. The attempt to build their own social network.

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(5 vote(s), average: 5.00 out of 5)

E-Commerce (General) International Mobile Commerce Online Marketing Social Commerce Social Web

Facebook announces augmented reality advertising on news feed [5 reading tips]

27. August 201821. August 2018by Sara Herrera 0

augmented, reality, futuristic — Source: Photo by Steve Roe on Unsplash

It was not so long ago when various scandals came to light about data abuse and fake news on Facebook. The company was taking heavy losses on the stock market and seemed to have lost credibility and charm to many users, stakeholders, and marketers.

But that hasn’t stopped the largest social network: Instagram’s attractiveness keeps growing, the company announced in the same breath with the bad stock market news. Especially among younger generations, the photo network is more popular than ever. Even Facebook itself wants to collect bonus points and drive innovation forward. The focus is on augmented reality.

This technology is also gaining in importance beyond the gaming industry. In fact, some companies are already focusing on this and are developing exciting, everyday use cases. The main focus is to make life easier in different circumstances (at work, when purchasing complex products, or building large machines).

Facebook wants advertisers to benefit from the potential of this cutting-edge technology even on the biggest social network.

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(3 vote(s), average: 5.00 out of 5)

E-Commerce (General) Online Marketing Reading Tips of the Week Social Commerce

Money isn’t growing on trees, but it’s showing up in your old wardrobe

22. August 201821. August 2018by Franziska Kunz 0

If you believe a survey by Greenpeace, you’ll believe over one billion unused garments are stored in German closets. Not just moths, even savvy economists recognise a certain potential here. Environmentally conscious people are fighting against the wasteful use of our outer layers anyway. The key phrase: second hand!

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(4 vote(s), average: 5.00 out of 5)

E-Commerce (General) Fashion Online Marketing SEO and SEM Shipping Trade Social Commerce

Will transparency lead to more intransparency on Facebook? [5 Reading Tips]

16. July 201816. July 2018by Sara Herrera 0

wasser, tropfen, transparent — Source: pixabay

It was announced in April and has been implemented since June 28th: Facebook’s “transparency” offensive. Since the end of June, all ads on every Facebook page are visible to all users, regardless of their target audience. This not only applies to Facebook itself, but also Instagram, Messenger, and partner networks. This transparency offensive is to force the advertisers to more responsibility and improve the service for all.

But will this decision actually affect marketing and advertising activity on social networks?

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(2 vote(s), average: 5.00 out of 5)

E-Commerce (General) Reading Tips of the Week Social Commerce

Limitless social commerce – Facebook and Instagram await you with new shopping tools

5. July 20185. July 2018by Franziska Kunz 1

Instagram Foto von Brücke im Wald — Source: pexels

A lot of people think »Dang that looks cool!« when they’re looking at photos on Instagram or Pinterest. But until recently, it took a little research – or at least some work – to find and buy the products you saw. As of a few weeks ago, that’s a thing of the past. The “shop-the-look” function for various social channels has an enormous popularity with consumers and Social Commerce has become the norm within a very short time. But as always when a hype arises, so does the question: Is there more to it? Before we could even think about whether to expect something new again. The answer is not surprising, as commercial features on Facebook and Instagram continue to evolve. Each social commerce update awakens desires, desires that become routine within a very short time.

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(1 vote(s), average: 5.00 out of 5)

E-Commerce (General) Mobile Commerce Online Marketing Social Commerce Social Web

The German-speaking e-commerce area continues to grow [5 Reading Tips]

16. October 201723. November 2017by Sara Herrera 0

Grafik:Ervins Strauhmanis — Photo: Ervins Strauhmanis

The German-speaking area e-commerce is in top form, growing at fast-pace, and concentrating even more strongly. The biggest players are keeping up a solid lead whereas the smaller can’t catch up. This is the result of the rankings of the 1,000 biggest online shops in Germany “E-Commerce-Markt Deutschland 2017” and the Top 100 onlineshops in Austria and Switzerland “E-Commerce-Markt Österreich/Schweiz 2017” from EHI and Statista.

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(2 vote(s), average: 5.00 out of 5)

E-Commerce (General) Mobile Commerce Reading Tips of the Week Social Commerce