Field Service Management Solutions Ensure Increased Productivity and Improved Customer Satisfaction [5 Reading Tips] Everyone has probably been in the situation of having to call a technician to investigate and solve a problem at home, at work or at the factory. Sometimes, it is a quick, smooth process that satisfies the customer. Other scenarios, however, can be frustrating, time-consuming and error-prone. In an increasingly customer-centric world where customer experience … Continue reading "Field Service Management Solutions Ensure Increased Productivity and Improved Customer Satisfaction [5 Reading Tips]"
Microinteractions – Small Silver Bullets for User Experience [5 Reading Tips] In our digital life, we are almost always surrounded by them. From mobile alarm clocks to payment apps and instant messengers to online shopping – microinteractions are used to improve our user experience. But what exactly are these small interactions between humankind and machines? And how are they used effectively?
Selecting PIM and MDM Software – Comparing Product Information and Master Data Management Systems [Updated White Paper] What is the milling machine’s width? How high is it, how deep does it mill and how many watts does it have? In many areas, intelligent product information data management (PIM) is the key to sales success because the customer wants to know as precisely as possible what distinguishes the product he wants to purchase. … Continue reading "Selecting PIM and MDM Software – Comparing Product Information and Master Data Management Systems [Updated White Paper]"
E-Commerce in Germany is Booming – Looking Back at 2019 [5 Reading Tips] E-commerce is booming. Yes, it is also booming in Germany. About 60 per cent of Germans have already ordered something on the Internet. One out of three even places orders several times a week via online platforms and shops. For years, the industry has only known one direction: upwards. And the last year has once … Continue reading "E-Commerce in Germany is Booming – Looking Back at 2019 [5 Reading Tips]"
E-Commerce Awards – Golden Globes, Oscars and Emmys in E-Commerce? [5 Reading Tips] When the word »award« is mentioned in the news, the first thing that comes to mind is certainly the glamorous Oscar or Golden Globe award ceremony with a red carpet and lots of paparazzi. Even though they are less glamorous and without a red carpet, awards are also presented for special achievements in e-commerce. We … Continue reading "E-Commerce Awards – Golden Globes, Oscars and Emmys in E-Commerce? [5 Reading Tips]"
Journey to Jupiter: dotSource Rings in the New Twenties with a Big Party and Even Bigger Goals [Video] Work hard, party hard(er). Those who achieve great things deserve great parties. This is what happened on the 17th of January. Together with many guests, former, current & new employees, friends, families, industry colleagues, partners and representatives from society, economy and politics, we toasted to 14 years of dotSource – great speeches, conversations, presents and … Continue reading "Journey to Jupiter: dotSource Rings in the New Twenties with a Big Party and Even Bigger Goals [Video]"
Magento 1 Soon To Be a Thing of the Commerce Past – 5 Tips for a Successful Shop Migration The word migration usually does not arouse much enthusiasm, mainly because of the great effort behind it. However, this does not change anything about the fact that it is necessary. It is also true that the shop migration should be seen as an investment in the future – despite (or even more so because of) … Continue reading "Magento 1 Soon To Be a Thing of the Commerce Past – 5 Tips for a Successful Shop Migration"
Tech Trends 2020: Double Feature, Part II [5 Reading Tips] The first two weeks of the new year are over. Enough time to develop first business ideas, set the first goals for the year and have the most important digital trends on the radar. In digital business, everyone is aware of the fact that (tech) trends alone cannot create innovation. A clear symbiosis between humankind, … Continue reading "Tech Trends 2020: Double Feature, Part II [5 Reading Tips]"
Tech Trends 2020: Double Feature, Part I [5 Reading Tips] A new year is always a chance to open up new horizons, implement new business ideas and develop innovations. In order to fulfil these resolutions, it is mandatory to identify the technologies that have development potential and to understand which effects they can have on the digital economy and society. For this reason, we have … Continue reading "Tech Trends 2020: Double Feature, Part I [5 Reading Tips]"
Happy Birthday, dotSource! Smells Like Team Spirit We delivered. We won prizes and awards. We celebrated. It can continue like this in the new year. And what better way to ring in a new year than with a big party? Celebrating yet again? For sure because it’s dotSource’s birthday. Hip hip hooray! We are 14 years old!
