No deal! What’ll Brexit do to online retail?

Brexit
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30 March 2019 will go down in history. For the first time, the European Union is shrinking, as it’ll lose one of its members that day. In accordance with Article 50 of the Treaty of the European Union, British Prime Minister Theresa May led the exit process after almost 52 per cent of UK citizens voted to leave in 2016. The exit agreement between the EU and UK, which had been negotiated for years, failed before the British House of Commons. A consequence might be a so-called hard Brexit, without binding regulations between the two parties. What consequences does this have for the current state international online retail? Will this huge amount of chaos also hurt online shopping?

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E-Food — The last mile is the biggest challenge [5 Reading Tips]

lebensmittel, ernährung, online
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Online shopping has long been a fixture in German retail. But there are certain sectors that are slower to keep up.  According to a recent survey by Digital Association of Germany Bitkom, online grocery, despite its growth, hardly reaches any new customers. How’s that possible?

The e-food market is also facing a major challenge: the supply of luxury foods. To master this, supermarkets, discounters and retailers are striving for a sustainable business model.

Today, we’ll explain what the current state of this unique industry is and what trends are emerging for efficient and enticing logistics.

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To do, or not to do business with a logistics service provider? That is the question [5 reading tips]

bergen, lkw, logistik
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Logistics is always on the move. Companies and logistics service providers are always developing new solutions to deliver products not only quickly, but also as conveniently and sustainably as possible. Whether with messengers or robots, with vans, cargo bikes, or drones.

Retailers have been investing in end-customer delivery with their own fleets for a long time. Newcomers with innovative approaches such as the online supermarket Picnic give the industry new momentum. What role will big delivery services still play in the future? Where will parcel service providers develop? Will retailers and brands even expect to build up and offer their own delivery services?

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Sustainably working and managing is a must [5 reading tips]

pflanzen, Erde, Wachstum, nachhaltig
Source: iStock (Edited by dotSource)

Sustainability is indispensable for companies because the importance of sustainable business for consumers is exploding. It’s no longer enough for retailers and manufacturers to fool around with environmental friendliness; in fact, they must act in this way – and in the long term.

We’re all constantly being confronted in the news with the consequences of uncontrolled overproduction, increasing marine pollution and, last but not least, climate change. E-commerce has changed and simplified our lives, but has also created a cityscape of vans and garbage cans full of packaging.

Companies often rightly wonder if they can continue to grow without harming the environment. The answer is yes, but the risk that RSC strategies will remain mere lip service is high.

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The (e)-bike as a driver for new business models [5 reading tips]

Photo by Berto Macario on Unsplash
Photo by Berto Macario on Unsplash
Mobility is progressing. People and data flow together on the way. New technological developments and changing digital lifestyles allow global society to be mobile and not stand still. The car has lost its traditional meaning and has turned into a rolling data vehicle, which offers more and more possible experiences. Meanwhile bikes are getting popular again.
 
The bike market is on the moving and rapidly developing. Actually, it’s booming. According to Zweirad-Industrie-Verband (ZIV), 720,000 e-bikes were sold in Germany in the past year. The number of electric cars is, in 2018, much lower: 53,861.
 
Biking is trendy and offers many benefits for users and business. Established companies and start-ups from various industries are currently competing with smart solutions to open up new business opportunities for e-bikes and freight bike fleets.

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Tips to succeed in logistics during Christmas

Quelle: Lydia
Quelle: Lydia

After the carnival kick-off and the Chinese “Single’s Day”, the general feeling is that Christmas is now around the corner. Shoppers are intensifying their searches online. Even some have ordered their first wave of presents before the so-called Black Friday kicks off. Also the first Christmas parcels have been successfully delivered.

Precisely, logistics providers such as Hermes or DHL are warming up to guarantee the timely delivery of every parcel ordered. They definitely play an important role to assure the success of the purchase, but they are not enough in the spotlight. What are their main challenges and pain points? How can they reach excellence within this critical part of e-commerce?

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Returns: blessing or curse?

Returning a parcel
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Many people like to do their shopping online because it offers the possibility to access millions of products and services from everywhere anytime they want. However for most people online shopping still includes two critical issues:

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Prime Air expects to deliver goods in just 30 minutes [5 Reading Tips]

New drone unveiled by Amazon
Screenshot: Amazon

Imagine the day when all your problems are sorted out in just 30 minutes. You have an important date, you try on your best dress in front of the mirror and realise it is stained! Don’t panic. Amazon would have got a quick solution for you: the new Prime Air service drone squad.

These scenarios where immediacy is a must are the future and course of action set by Amazon, in terms of delivery systems. Amazon has released a new ad video demo featured by the controversial British journalist of Top Gear Jeremy Clarkson in which one new prototype is unveiled.

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Unintended A/B test in checkout: how the competition can profit from the post office strike

Post-Streik
Photo: J. Triepke

The current post office strike affects online retailers too. After all, the last few steps have the potential to be the most frustrating in distance trade. A strike, and the delivery delays which go with it, is dangerous for traders’ service promises.

Traders commonly find alternative service providers, like Hermes to put in as standard shipping service at the checkout, while things are tight at the post office. This is often not what was intended – quite a few of these companies don’t have the best reputation.

But what happens which conversion rates sky rocket as soon as customers are offered a different shipping provider? At the Logistics and Returns conference, I heard about this happening from several traders. They are now deciding on whether or not they should change back after the strike at all.

Is the post office losing their standing among Germany’s businesses? Will the strike do more longterm damage than they thought? E-Commerce is the growth driver in the logistics segment.

I would be interested to hear about the experiences of our readers: how are you reacting to the strike? Is a change of service provider also making a real difference at the checkout?

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