Statistics, Data, Facts

Studies are often pages-long and weighed down with numbers. We extract all the important data from studies or infographics and prepare it for our visitors. This always provides Handelskraft readers with all the relevant statistics, data, and facts at a glance. Apart from this, we also interpret the data and facts, identifying new trends or developments within the e-commerce scene.

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Best Practice for Best Business – First Speakers for the 2019 Handelskraft Conference

Handelskraft Conference 2018 Cover Photo Teaser Blog Post
Source: dotSource

2018 is slowly but surely coming to an end. But preparations for 2019 are continuing to run at full speed. Even better? There’s still news to announce before the end of the year! True to the motto: Think about tomorrow, today. We’re giving all brands, retailers, and manufacturers the chance to do just that. At the Handelskraft Conference on the 28th of March 2019 at the Klassikstadt in Frankfurt am Main.

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(1 vote(s), average: 5.00 out of 5)
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The popularity of customer service on messaging platforms [5 reading tips]

service, kundenservice, messenger
Source: Fotolia

Phone calls are rare. Communicating via text or voice message is getting more and more popular, especially among younger generations. It’s a fast, simple, and comfortable way of communicating. Now users are expecting this kind of experiences when talking to businesses. Excellent and careful customer service is a distinguishing feature and has become essential.

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(4 vote(s), average: 5.00 out of 5)
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Here’s how retailers and manufacturers can learn from Singles Day

Source: Alibaba

11.11? Just a time before the holiday rush. But in Asia, this has been a special day for the last nine years. Thanks to the Chinese e-commerce giant Alibaba, the 11th of November, since 2009, it’s also THE shopping event of the year called »Singles Day«. Not only is it the most successful, best-selling deal day of all time, it has also spread internationally and far beyond Alibaba.

In addition to sales records, the immense number of customer interactions, and parcel shipments, there are other aspects that are worth analysing.

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(5 vote(s), average: 5.00 out of 5)
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Smart Cities and E-Government? Germany is still in its infancy [5 reading tips]

smart city, city, building, technology Source: pexels.com

Our cities are getting digital. There is public Wi-Fi and apps that not only provide real-time local information about parking options, but also provide local information such as events, news, or rental offers. But a smart city can do much more than just surf the web. At least theoretically.

But how developed are “smart cities” in Germany? Are digital offerings already known and when yes, have they prevailed? Where’s the biggest potential?

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(5 vote(s), average: 5.00 out of 5)
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Holiday season is shipping season: How retailers and deliverers are preparing [5 reading tips]

frau, geschenk, paket
Quelle: unsplash

Christmas time is near. Consumers are buying gifts, retailers are stocking up, and parcel deliverers are gearing up to handle the mountains of boxes and avoid messy deliveries.
What can retailers and manufacturers look out for, make sure their shipments arrive on time and their customers are happy?

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(7 vote(s), average: 5.00 out of 5)
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Introducing a PIM: Challenges for businesses

Photo by Brad Barmore on Unsplash
Photo by Brad Barmore on Unsplash

Due to ever-advancing digitisation and constantly changing customer requirements, companies are always facing new challenges. When looking for solutions, we’ve shown in previous posts what opportunities and benefits come with a PIM system.

Today, however, we’d like to show why a PIM system can help retailers and manufacturers meet their current challenges and emphasise the strategic role a PIM system plays within each organisation.

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(6 vote(s), average: 5.00 out of 5)
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Going green – Facebook and other tech companies invest in renewable energy

Glühbirnen im Himmel
Source: pexels

A data scandal here, sinking user numbers there. It looks like Facebook is continuing down the path of bad press for the long-haul. But Facebook has something good to announce, which should at least make environmentalists happy, among all their critics.

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(6 vote(s), average: 5.00 out of 5)
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10 years of Spotify: How a digital platform succeeds [5 reading tips]

spotify, playlist, screenshot
Photo by Jean on Unsplash (bearbeitet von dotSource)

Music has always been part of my everyday life. Through the good times, and the bad. During special moments I won’t forget. It has the power to shape every moment with the right notes and melodies. It has only recently become possible to have a limitless catalogue of music with you at all times – and when Spotify launched in October 2008 they made it possible. A lot has changed in ten years. Today, Spotify does even more than just music streaming. Let’s take a look at their track record and explain what other companies can learn from it to drive their digital business.

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(6 vote(s), average: 5.00 out of 5)
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Five B2B e-commerce trends: What’s coming in the age of platforms

Photo by Anthony Ginsbrook on Unsplash
Photo by Anthony Ginsbrook on Unsplash

The platform age is fractured, not just for B2C but also for B2B commerce. That was the focus of this year’s ECC Forum on April 12th at the BALLONI Hallen in Cologne, that we got to attend. We got to eavesdrop of presentations from large retailers and manufacturers like Conrad Electronic and Gabor Shoes. Furthermore, we got to exchange ideas and knowledge about new e-commerce developments with many different other retailers, manufacturers, and other digital experts. That helps us summarise what the five trends in the platform age are for you.

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(6 vote(s), average: 5.00 out of 5)
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Companies using agile methods [5 reading tips]

scrum, agil, projektmanagement
Source: pexels.com

German companies are fit for the digital transformation from the inside out. Not just external macro data such as the status quo of the online retail has proven this. Working methods and internal organisation are adapting to the pace of the digital world. Agile methods are no longer empty promises. On the contrary: Every other major company already relies on agile project management, as a from Bitkom Research makes clear (German only).

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(4 vote(s), average: 5.00 out of 5)
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