Internal

Handelskraft is the corporate blog of the e-commerce agency dotSource. More happens in our offices in Jena (the city of light) than just shop development. Whether we get to greet the 100th staff member or introduce a new team: in-house events at dotSource are tagged with “Internal” and we are happy to let our readers be a part of it. In-house white papers or the popular e-commerce trend book from Handelskraft are also introduced via the category “internal”.

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Online MVP #HK20STR – We Made It! [Recap]

Online MVP HK20STR Recap

Online? No problem. MVP? No problem. Last week, we proved with the debut of the Handelskraft Conference 2020 Online Edition that we are able to pull this off under enormous time pressure and extreme conditions. Up to the day of the conference, we experienced 16 exciting days between »Oh my God«, corona master plan and »dotSource goes home office«. Within a very short time, everything that had been prepared intensively for more than a year was rethought, rebuilt and turned into a day that we will not forget so quickly for various reasons.

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(1 vote(s), average: 5.00 out of 5)
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Together Is Better – A Story of dotSource’s 300th!!! Employee

together, dotSource, 300 employees
dotSource celebrates its 300th employee!

New decade, leap year, the benchmark for several forecasts: 2020 is something quite special – even for us although the new 20s have barely started. We just started into the new year, celebrated the agency birthday and now it is already March again. The month of Handelskraft. Incredible. Not only the conference anniversary in Stuttgart makes March 2020 so special for us, but also this combination of numbers: 2020 – 300 – 30. You may remember 😉 The time has officially come. We have achieved our first goal: 300 employees in 2020. Whoop Whoop!

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Journey to Jupiter: dotSource Rings in the New Twenties with a Big Party and Even Bigger Goals [Video]

Journey to Jupiter, dotSource birthday party
dotSource celebrates 14 years of success in digital business

Work hard, party hard(er). Those who achieve great things deserve great parties. This is what happened on the 17th of January. Together with many guests, former, current & new employees, friends, families, industry colleagues, partners and representatives from society, economy and politics, we toasted to 14 years of dotSource – great speeches, conversations, presents and a legendary party night included.

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(4 vote(s), average: 5.00 out of 5)
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Happy Birthday, dotSource! Smells Like Team Spirit

Birthday, team spirit
The dotSource Valley in Jena

We delivered. We won prizes and awards. We celebrated. It can continue like this in the new year. And what better way to ring in a new year than with a big party? Celebrating yet again? For sure because it’s dotSource’s birthday. Hip hip hooray! We are 14 years old!

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(5 vote(s), average: 5.00 out of 5)
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Handelskraft Turns 13 – From E-Commerce to Digital Business Blog

Handelskraft Birthday
Source: iStock (edited: dotSource)

After Christmas and New Year’s Eve, the New Year directly starts for us with two significant anniversaries. Not only dotSource will turn one year older in January (that’s a whole 14 years), but also our blog Handelskraft turns 13 years old today and is therefore a real »teenager« 😉 But how did everything actually start?

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(4 vote(s), average: 5.00 out of 5)
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Merry X-mas-perience to You – Handelskraft Wishes You a Merry Christmas

Merry X-mas-perience gropuphoto dS
Handelskraft and dotSource wish you a Merry Christmas!

Experience here. Experience there. Barely any other word appears more often in our everyday work, in our research, in our Handelskraft articles and all the other publications. And that’s a good thing because in the end, we as private individuals also benefit from it if everyone involved in Digital Business always strives to provide a first-class experience. All the more when you quickly need to do your Christmas shopping before it is too late. The website has to perform, the shop has to work and same-day delivery has to be available.

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(4 vote(s), average: 5.00 out of 5)
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Personalisation Above the Clouds: De Gruyter Takes Customer Experience to a New Level with Salesforce Multi-Cloud

Personalisation, De Gruyter, Salesforce Multi-Cloud
The De Gruyter and dotSource project teams at the release party on the dotSource rooftop terrace in Jena

It is no longer possible without personalisation! Many companies have understood by now that they have to offer their customers more than just a simple webshop with standard product images and clumsy descriptions which only makes reading easier for the search engine, but not for the customer.

If orders are made more difficult because forms have not been set up correctly or if there is no way to contact the company in case of queries, it is unlikely that the customer will come back.

So what has to be done to offer an all-round successful user experience? Personalisation must not only be a buzzword but must be lived. It is the foundation for the successful design of digital customer relationships. Today, we show you how this theory became business practice for our client De Gruyter.

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(4 vote(s), average: 5.00 out of 5)
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International, Familial, Successful – dotSource Wins the i-work Business Award 2019 [On Our Own Behalf]

International, Familial, Successful i-work Business Award 2019
Cecilia-Maria Lang and Christian Grötsch at Villa Rosenthal, Jena

There are many awards. Every single one of them has its justification and you are always as pleased as Punch if you are amongst the lucky winners. Of course it is brilliant when you are »Agency of the Year« or when your clients win top awards in digital business. This motivates and strengthens visions and missions, makes you incredibly proud and makes you want more. Time to step up your game and then try to win awards which focus on soft skills such as the sense of togetherness and the faces behind the scenes. For example the »i-work Business Award«. Therefore, we are all the more pleased that we were able to take home this honourable award yesterday. Thanks to JenaWirtschaft and the Friedrich Schiller University Jena.

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(7 vote(s), average: 5.00 out of 5)
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Salesforce Commerce Cloud provides smooth shopping experiences on EMP [Case Study]

EMP Salesforce Commerce Cloud
Quelle: dotSource

Customers expect not only lightning-fast loading times, but also personalised product presentations in order to find the exact product they are looking for as quickly as possible, regardless of whether the purchase is made on a smartphone or a desktop or regardless of how many people access the website at the same time. Many customers nowadays take purchasing in efficient shops for granted.

By migrating to Salesforce Commerce Cloud, the biggest mail-order retailer of rock and entertainment merchandise products EMP wants to meet these demands even better. In cooperation with dotSource, the online shop was migrated and the existing heterogeneous system landscape was streamlined.

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(8 vote(s), average: 5.00 out of 5)
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Content Management Systems: Four Basic Questions, Four Great Answers

content management system auswahl
source: pexels

Today, brands are made more visible with websites, we look at blogs about home furnishing, and fashion brands for inspiration, we Google services, and that’s how we all end up on a corporate website. The importance of creative content for customer acquisition and retention is undeniably high. There’s competition for users’ attention as well.

So it’s important to show off a company again and again, as well as its products and brands, in a fun and informative way. But good web content requires good content management software behind it all.

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(10 vote(s), average: 5.00 out of 5)
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