The fashion branch is especially innovative when it comes to new developments in e-commerce. Curated shopping had been received well by customers. Shops like Zalando have now taken on this trend. In this case, the customer gets suggestions for a complete outfit on the basis of preferences they provide. The fashion branch is trying to declare war on high return rates with other features, such as interactive fitting rooms. Handelkraft regularly reports on current developments and interesting projects in the area of fashion.

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    Omnichannel is driving the digital luxury industry [5 reading tips]

    Posted on 11. June 2018 by .
    anzug, business, luxus

    Source: pexels

    Digitisation is catching on in more and more industries, not excluding unusual areas such as agriculture, professional football, and exclusive boutiques. Even luxury goods can be marketed on the Internet without losing their essence. What’s more, it’s about being able to and not can do, because the millennials are definitely here.

    Also, the continued growth of online pure-player luxury retailers such as Yoox Net-a-Porter, and Farfetch has shown that affluent consumers are quite ready to buy luxury goods online.


    Curated boxes aim to leverage fashion as a service [5 Reading Tips]

    Posted on 10. July 2017 by .



    One question is rattling around in my head: Why are products mutating into services? One symptom is the exponential growth of subscription box services in the US: the number of visits on these websites has increased by almost 3,000 per cent over the past three years (from 722,000 in 2013 to 21.4 million in 2016).
    The fact is that consumers increasingly appreciate the value of their free time and, consequently, look for formulas that let them use their time effectively. As a result, the shoppers’ main demands are directly related to their time management: personalisation and instant gratification in the form of faster and more convenient deliveries.
    It is therefore not surprising that curated services based on subscription models are lately succeeding in sectors in which online stores are struggling to pave the way for the digital market, such as beauty and cosmetics (with pioneers Birchbox), lingerie (with Adore Me) and fresh food (like HelloFresh).


    Fashion, summer, sales! – What a dilemma! [5 Lesetipps]

    Posted on 4. July 2016 by .
    Source: Sung Kuk KIm -

    Source: Sung Kuk KIm –

    It is summertime and the long-awaited holidays are around the corner. The new season hits the thermometers and shakes not only consumers’ bodies but also brands’ foundations. Every year the sales actions start earlier in order to catch unaware shoppers. However, that’s not enough for current demanding customers. A flexible but lasting price strategy, a clear positioning online and offline as well as the optimization of key processes such as accessibility, delivery and returns make the difference among the fierce competition during the hottest and most festive time of sales of the year.

    High-tech startups reinvent lingerie industry squeezing the advantages of digitalisation [5 Reading tips]

    Posted on 8. February 2016 by .
    Screenshot: ThirdLove's philosophy

    Screenshot: ThirdLove’s philosophy

    Too tight. Too loose. Too small. Too big. Uncomfortable. Longer straps, ugly marks. No pain, no gain. This is the perfect illustration to describe the big frustration during the customer journey of many women pursuing the dream bra. Spending hours in a fitting room fitted and measured by a stranger to end up empty-handed. However, this annoying reality can be a matter of the past.


    The revolution of brick and mortar stores: from flagships to showrooms [5 Reading tips]

    Posted on 25. January 2016 by .
    Agência Bras lia /

    Agência Brasília /

    Many voices anticipate the burial of brick and mortar stores however, it seems they will have the chance to retrain into something else taking advantage of their strengths to survive, coordinating together with digital solutions to offer experiences instead of only products and services.

    The world is already digital, e-commerce and online shops are breaking their current horizons, transforming business models, changing drastically the role of every agent involved in the business process and creating new concepts.

    For example, shoppers are changing their behaviour because of the free use of smartphones and similar devices. Today people, especially millennials, check their phone at the store, comparing prices and features in the competition. Others prefer to go to the store, try and touch the products they are interested in and afterwards order online.

    Why It’s Not About Saving Stationary Trade with Companies Like Amazon and Zalando

    Posted on 19. August 2015 by .

    What makes Zalando so exciting? That they keep finding and inspiring investors without ever showing any profit? No. It is exciting to see how they have developed a feel for the internet which you rarely find outside of the usual US digital giants.

    The Power of the Platform

    Zalando has understood that in the future, having a platform will be decisive. Infrastructure, not traders will be a big topic. In the face of the digital changeover, who wants to lay all their eggs in one basket?


    The Evolution of the Fashion Industry: Zalando has also Discovered the Crowd

    Posted on 23. June 2015 by .

    E-Commerce is is moving the fashion world to news ways of thinking – and vice versa. You feel this in the way fashion topics often outweigh everything else at innovation oriented conferences.

    E-Commce has long been more than just a sales channel; it offers fashion retailers and brands new opportunities to present themselves. From a customer perspective, online shops have transformed from a more comfortable catelogue order and way to cover your needs to source of inspiration.

    Recently, development has been taking the next steps: fashion traders are increasingly bringing everyone involved in the fashion world together on their platforms. Brands, trendsetters and customers make a fashion lifestyle a shared, tangible experience.

    Nothing works without fashion bloggers, photos from the crowd, and social media platforms like Instagram and Interest anymore.

    And while shoe veteran Deichmann has already brought the third blogger collection to the market, Zalano is waking up and opening up to the crowd: with Style In Real Life, they’re giving the “model” next door an immediate platform. The buy button is hot on its heels.

    Category: Fashion

    The Luxury Industry Still Isn’t Digitalised – Apple’s Chance?

    Posted on 9. June 2015 by .
    Apple Watch

    Not coincidentally probably the prettiest smartwatch on the market: The Apple Watch

    Apple’s products have always been pretty, that is just as it should be. But the tech-company’s current aspirations take this to the next level: Apple is kind of becoming a fashion label.

    I realised this watching this video: fashion reporter talks with Management Consultant Mimma Viglezio about the future of the luxury segment in e-commerce and why things still haven’t got going there:

    Category: Fashion

    Au Revoir: Otto closes 3Suisses

    Posted on 28. July 2014 by .

    3suisses gibt Deutschlandgeschäft auf

    The Otto group clean up continues: as was announced in yesterday’s customer newsletter, 3suisses is closing operations in Germany after all. The distributers of French fashion have been going badly for a while now. Over the past year, the Otto group, which has had up to 51 percent of the company since 1981, made a take-over offer to stop the downward spiral.

    The company take over bore fruit: e-commerce and service companies of the enterprise group have belonged to Otto since January 2014. They take part in the usual activities from the area of financial services, real estate, and B2B trade. It seems that nothing came of the recue plans, and 3SUISSES left the German market on the 30.06.2014.

    Category: Fashion

    Virtual Fitting Rooms Solve the Online Fashion Industry’s Returns Problem

    Posted on 24. July 2014 by .

    One of the online fashion industries problem zones is the rate of returns. Doesn’t fit, don’t like it, looks different from the picture – in order to save time and nerves, and to raise the hit rate, customers often order the same piece of clothing in multiple sizes. The rest is then sent back, or even all of it, if it isn’t liked. No one wins here, it costs the retailers and the extra effort does not make the customer happy. Zalando is the most obvious example of the problem of returns.

    In the past, the mail order business had already heightened the attractiveness of their online shop through customer service, better descriptions, photos, and sometime also with videos and customer reviews. However, this didn’t do much about the basic problem.

    Category: Fashion

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