Shipping Trade

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Tips to succeed in logistics during Christmas

Posted on 17. November 2016 by .
Quelle: Lydia

Quelle: Lydia

After the carnival kick-off and the Chinese “Single’s Day”, the general feeling is that Christmas is now around the corner. Shoppers are intensifying their searches online. Even some have ordered their first wave of presents before the so-called Black Friday kicks off. Also the first Christmas parcels have been successfully delivered.

Precisely, logistics providers such as Hermes or DHL are warming up to guarantee the timely delivery of every parcel ordered. They definitely play an important role to assure the success of the purchase, but they are not enough in the spotlight. What are their main challenges and pain points? How can they reach excellence within this critical part of e-commerce?
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Butchers go e-commerce: Succeeding in the online world of meat [5 Reading Tips]

Posted on 21. December 2015 by .
Waferboard / Flickr.com

Waferboard / Flickr.com

December is the month of large meals and enjoying special moments with your loved ones. I am sure you are looking forward to tasting a delicious honey-roast confit of duck, a tasty rabbit fillet or a juicy T-bone steak. In one click you can find several innovative possibilities that let you get the most exclusive meat at your table. How can online businesses conquer the consumer’s palate and win trust?

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Returns: blessing or curse?

Posted on 8. December 2015 by .
Returning a parcel

FaceMePLS / Flicker.com

Many people like to do their shopping online because it offers the possibility to access millions of products and services from everywhere anytime they want. However for most people online shopping still includes two critical issues:

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Prime Air expects to deliver goods in just 30 minutes [5 Reading Tips]

Posted on 30. November 2015 by .
New drone unveiled by Amazon

Screenshot: Amazon

Imagine the day when all your problems are sorted out in just 30 minutes. You have an important date, you try on your best dress in front of the mirror and realise it is stained! Don’t panic. Amazon would have got a quick solution for you: the new Prime Air service drone squad.

These scenarios where immediacy is a must are the future and course of action set by Amazon, in terms of delivery systems. Amazon has released a new ad video demo featured by the controversial British journalist of Top Gear Jeremy Clarkson in which one new prototype is unveiled.

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Amazon Introduces New 8th Generation Logistics Centre

Posted on 8. December 2014 by .
Grafik:Pablo

Graphic:Pablo

Amazon sends packages, lots of packages: especially during the Christmas period, the online traders’ shipping capacity is not nearly sufficient to deliver all the parcels on time. That’s why an extra 80,000 seasonal workers pack and load. But the company Kiva, purchased in 2012, also gets to it with 15,000 robots. A video, which has now been released, provides a glimpse of Amazon’s 8th generation shipping house in Tracy California.
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Google Mania – Glass, Virtual Keyboard and a Ring

Posted on 1. September 2014 by .

Foto mit Google Glasses aufgenommenThere are phases in the institution of the internet in which 6 colourful letters just can’t be avoided. Last week was one of them. It started with the announcement that the data glasses Google Glass will be sent to developers within the month. Fittingly, CEO Sergey Brin let himself be seen bespectacled in the New York subway. Now Google has surprised us with the registration of a patent for a matching virtual keyboard, with which it is supposed to be possible to type on your hand. On the side, people have been trying to develop a procedure which could revolutionise password security – with hardware keys, which could be realised in the form of a ring, for instance.

Things are getting exciting from an e-commerce point of view as well, with the change over from free product searches to Google Shopping around the corner. Following the AdWords principle, merchants will have to pay to be listed in the future.
By the way, this busy bodying is either not doing anything, or not doing enough for the company’s popularity.

According to Wirtschaftswoche, Google was dethroned by Wikipedia in the rankings of the pots popular internet brands.


Entertainment commerce – missing the boat on streaming

Posted on 21. August 2014 by .
lan-party

Graphic: thecoast.ca

Remember going over to a friend’s for a lan? If you weren’t a kid in the 90s then probably not, but while copyright holders were busy making those “you wouldn’t steel a hand bag” warnings, the reality of how we entertain changed and they missed it. Apple did not. But because of access issues their video streaming services didn’t really make it across the US border for a while. Amazon prime and Watchever have finally filled the gap, offering a legal option for the streaming which digital natives have been doing for years. However, despite their moves towards combining content and service, it seems that even e-commerce enterprises such as Amazon are still planning on bridging the gap for a while longer. Recent pressure tactics in their battle of the giants with Disney sees Amazon putting a lot of energy into securing a price advantage on DVDs.

DVDs are different from books, they carry no social standing to be measured in inches per shelf, so why bother muscling your way into an industry destined for extinction? If they can get the price down to under 15$ per DVD, this will keep DVDs in the running while we transfer to digital, which isn’t a bad tactic as the transition to online entertainment has taken longer than it had to.
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That was that with FAB – Betashop is already offline

Posted on 24. July 2014 by .
Fab Gründer und CEO Jason Goldberg

Photo: buzz.fab.eu

The future of fab is uncertain, to put it mildly. The former hype start-up hasn’t been going well for a while; in January European business was buried. A radical step, which was accompanied and justified by long and dramatic blog posts from CEO Jason Goldberg. This blog, betashop.com, is now also history.

Last week, there was talk of a new wave of dismissals on Techcrunch. Another 60 staff are supposed to have left the company. Fab has not commented on this and has shut off their in-house media. What does this mean? Is it a sign that the end is closer than thought up to now? Is Jason Goldberg leaving the ship? It remains exciting.

Update: Pando.com has a statement from Fab on the blog’s closure.


Also in Fashion: Offers just for Men

Posted on 19. June 2014 by .

Dollar Shave Club

Who’d have thought it? In the USA, men have overtaken women in online shopping.

Looking at the abundance of new business models which the men, and only the men, have declared their new target group, this news does not seem so surprising. A good example is the service of DollarShaveClub.com. It isn’t just the prices of the subscription razors there that are convincing, but the corresponding viral video as well.

Several start-ups are currently attempting to create a satisfying shopping experience for men and to overcome the hurdles which put them off classic shopping. Even if men appear to be a simpler target group, there is still room for improvement. It has been proved that women make the more satisfied online customers.

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Best Practice: Dealing with Problems

Posted on 11. June 2014 by .

Wein + Vinos Logo
It is not just at Zappos that everything is about customer service. Wein & Vinos, Germany’s largest online wholesalers of Spanish wines have set the goal of making all customers happy.

It is tragic when, despite this, every shipping deal’s nightmare comes true. They only wanted to do something good for themselves and their customers, by switching to a Magento shop after 16 years of in-house development and bringing their software and inventory management systems up to date.

Because of technical difficulties Christmas sales sank into chaos. Even the customers were not spared. They received wine they hadn’t ordered, deliveries for the holidays arrived late or not at all, and larger orders were delivered in lots of small parcels.
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